This Privacy Policy describes how Azraf Organico Greens (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you access or use our website www.azraf.in (“Website”).

By using our Website, you agree to the terms of this Privacy Policy. We may update this policy from time to time, and users are encouraged to review it periodically.

1. Information We Collect

A. Information You Provide Directly

• Name
• Contact number
• Email address
• Billing and shipping address
• Payment details (processed securely by payment gateway; we do not store card information)
• Any communication sent to us via email, chat, or contact forms

B. Automatically Collected Information

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Cookies stored on your device
• Date, time, and location of access

Cookies help enhance your browsing experience and personalize content.

2. How We Use Your Information

• Process and deliver orders
• Provide customer support
• Communicate order updates and account notifications
• Improve website functionality and user experience
• Send promotional messages (only if you opt in)
• Prevent fraudulent transactions
• Maintain internal records and analytics

We do not sell, rent, or trade your personal information.

3. Sharing Your Information

We may share your information only in the following circumstances:

• With service providers such as delivery partners, payment gateways, and customer support tools
• When required by law, court order, or government authorities
• To prevent fraud, misuse, or violation of our Terms & Conditions

We do not share your information with third parties for marketing purposes.

4. Data Security

We take appropriate security measures to safeguard your personal data, including:

• Secure servers
• Encrypted connections (HTTPS)
• Payment gateway security (PCI-DSS compliance)

However, please note that no method of online transmission is 100% secure. Emails and unencrypted communication may be vulnerable.

5. Your Rights

As a user, you may:

• Access your personal information
• Update or correct your details via “My Account”
• Request deletion of your personal data (subject to verification)
• Opt-out of marketing emails anytime

To submit a request, contact us at info@azraf.in.

6. Third-Party Links

Our Website may contain links to external websites. We are not responsible for their privacy practices or content. Please review their policies before sharing personal information.

7. Data Retention

We retain your information as long as needed to:

• Fulfill your orders
• Provide ongoing customer service
• Comply with legal obligations

Once no longer required, data is securely archived or deleted.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our Website constitutes acceptance of the updated policy.

9. Contact Us

For questions, concerns, or privacy-related requests, please contact:

Azraf Organico Greens
Email: info@azraf.in